1. Introduction

Your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal data in compliance with the General Data Protection Regulation (GDPR).

2. Data Controller

The data controller responsible for processing your personal data is:
SOULANCE s.r.o.
Address: Táborská 598/24, Nusle, 140 00 Praha 4
Email: psychologprahazapad@gmail.com

3. What Personal Data We Collect

We may collect the following types of personal data:

  • Name and contact details (email, phone number)
  • Information related to your inquiries or appointments
  • Any additional information you voluntarily provide during consultations

4. Purpose of Data Processing

We process your personal data for the following purposes:

  • Providing psychological consultation services
  • Responding to inquiries and appointment scheduling
  • Administrative and legal obligations

5. Legal Basis for Processing

We process your data based on:

  • Your explicit consent (for consultations and inquiries)
  • Contractual necessity (when booking a session)
  • Legal obligations (where required by law)

6. Data Retention

Your personal data is retained only as long as necessary for the purposes outlined above. In some cases, legal requirements may oblige us to retain certain data for a longer period.

7. Data Protection & Security

We implement appropriate technical and organizational measures to ensure the security of your personal data and protect it from unauthorized access, loss, or misuse.

8. Your Rights

Under GDPR, you have the right to:

  • Access your personal data
  • Request correction or deletion of your data
  • Object to processing or request data portability
  • Withdraw your consent at any time
  • File a complaint with the relevant data protection authority

9. Third-Party Sharing

We do not sell, rent, or share your personal data with third parties, except when legally required or with your explicit consent.

10. Contact Information

For any privacy-related questions or to exercise your rights, please contact us at:
psychologprahazapad@gmail.com